We hope your order exceeds your expectations, but if that’s not the case, we will gladly accept your return. To do so, please fill in the return form or send the request via your account within 14 days from receiving your order and make sure you let us know why, we want to make sure we impress you in future! We will then provide you with a return slip and an address label for your parcel. All returns need to be sent back to our UK address at the expense of the customer.
Please ensure the return arrives within 28 days from receiving your order and keep your postage confirmation until the refund has been issued. As you’d expect if the return hasn’t reached us, we won’t be able to issue a refund.
Once your return has arrived, please allow up to 5 working days for your refund to be processed. Refunds are made to the original method of payment. Delivery charges and cost of returns are not refundable.
We reserve the right not to accept a return if the goods have been worn, damaged or washed or do not include original tags.
We know that you will love out suits are therefore are happy to cover the cost of potential UK mainland return, should you not be 100% satisfied with your power look.