Shipping Policy
All orders are sent by a trackable courier service. You will receive an e-mail confirming that your order has been dispatched and containing the tracking information so you can always follow its journey.
The table below lists delivery fees applicable per destination.
| United Kingdom | £5 (Next Day Delivery*) | Free Next Day Delivery* for orders over £200 |
| Europe | ||
| Austria | £10 | Free Delivery for orders over £200 |
| Belgium | £10 | |
| Bulgaria | £10 | |
| Denmark | £10 | |
| Estonia | £10 | |
| Finland | £10 | |
| France | £10 | |
| Germany | £10 | Free Delivery for orders over £200 |
| Greece | £10 | |
| Hungary | £10 | |
| Ireland | £10 | |
| Italy | £10 | |
| Luxembourg | £10 | |
| Netherlands | £10 | |
| Norway | £10 | Free Delivery for orders over £200 |
| Poland | £10 | |
| Portugal | £10 | |
| Serbia | £10 | |
| Spain | £10 | |
| Sweden | £10 | |
| Switzerland | £10 | |
| Guernsey | £12 | |
| North America | ||
| Canada | £10 | Free delivery for orders over £200 |
| USA | £12 | Free delivery for orders over £200 |
| Australia & Asia | ||
| Australia | £14 | Free delivery for orders over £200 |
| New Zealand | £16 | Free delivery for orders over £250 |
| India | £17 | Free delivery for orders over £250 |
| Japan | £11 | Free delivery for orders over £200 |
| Singapore | £11 | Free delivery for orders over £200 |
| Taiwan | £11 | Free delivery for orders over £200 |
| Rest of the world | £30 | Free worldwide shipping for orders over £300 |
If your country is not listed above, please contact us for a delivery fee quote. We can often improve on the Rest of the World rate by working with our trusted couriers.
* Orders received before 3.30pm will be processed on the same day and received the following working day (excluding weekends and Bank Holidays).
If your country is not listed above, please contact us for a delivery fee quote. We can often improve on the Rest of the World rate by working with our trusted couriers.
Customs & Duties
All orders are shipped from our UK office. Depending on your delivery country, import customs duty and taxes may apply and will be billed directly to you by the shipping company. We currently do not include VAT in our prices, therefore international orders are not subject to VAT refunds.
Shipping
We charge a small fee for delivery of our items, which allows us to keep our prices affordable as the delivery premium is not included in the price of all our garments. You decide how many pieces you like, reducing the cost of delivery per item with the size of your order.
UK Delivery
We charge a flat fee of GBP 6 regardless of the size of your order. Our courier of choice MyHermes. Tracking will be available as soon as the order is dispatched (typically within 1-2 business days), delivery takes 1-4 business days (excl. Sundays) depending on the location within the UK. You will receive an e-mail confirmation with your tracking number so you know where exactly your parcel is and when is due to arrive. MyHermes app also allows you to add delivery instructions for the courier.
From time to time the courier company may vary if we find one that can deliver your order quicker, however we will always confirm the courier company and tracking number when your delivery is dispatched.
Channel Islands (Guernsey and Jersey)
We charge a flat fee of GBP 12 regardless of the size of your order. Sent with Royal Mail 1st Class Signed for service. Tracking number will be provided once your parcel is dispatched.
Scottish Highlands and Islands
We charge a flat fee of GBP 6 regardless of the size if your order. Our courier of choice is MyHermes. Typically your order will be delivered within 2-6 business days. From time to time we may vary the courier that we use if an alternative provider can deliver your order quicker.
Ireland
Flat fee of GBP 9 with MyHermes, deliveries typically take 5-10 days. From time to time we may vary the courier that we use if an alternative provider can deliver your order quicker.
International
We ship worldwide and will choose the most competitive courier for your order. Most European and worldwide orders are shipped with DPD. Expected delivery times will vary depending on the destination but most will be delivered within 2-7 business days. We may vary our default couriers if others are able to deliver quicker.
Most European countries – MyHermes, GBP 12
USA – GBP 25
Australia – GBP 20
South Africa – GBP 30
Singapore – GBP 25
Russia – GBP 30
Turkey – GBP 30
Rest of the world – GBP 48 (for a shipping cost to a destination not listed above please contact us and we’ll do our best to reduce it).
Outside of the EU, any applicable import customs duty and taxes will be billed to the customer. We currently do not include VAT in our prices, therefore international orders are not subject to VAT refunds.
Express delivery
For express delivery or to find out shipping costs to specific destinations please contact us on [email protected], we’ll do our best to accommodate all requests and ensure your power look is elevated asap!
